PRIVACY POLICY

Last Modified: 18.03.2026

Your privacy is important to you and to us at Packaged Sounds Group Ltd. We understand that protecting your privacy forms a vital part in your trust in Packaged Sounds Group and our products and services.

Packaged Sounds Group is a group of companies that specialises in the manufacture and supply of physical and digital media products. Each group company is bound back to back by the same data protection and privacy policy.

This policy lays out the basis and way we collect, use and store personal data.

INFORMATION WE COLLECT AND STORE

PERSONAL DATA WE COLLECT

Through your interaction with and use of the Packaged Sounds Group World Wide Web or use of our products, we may collect business relevant Personal Data, which is information that identifies an individual or relates to an identifiable individual.

Personal Data may include, but is not limited to, your name, physical address, telephone number, e-mail address, and company affiliation which is generally available on the World Wide Web. We do not collect sensitive or highly Personal Data.

We also collect anonymous information that is used to improve our websites and products performance and experience.

LAWFUL BASIS FOR PROCESSING PERSONAL DATA

In processing your Personal Data, we rely on the legal basis of Legitimate Interest. This includes managing and promoting our business, maintaining customer relationships, marketing communication, ensuring security, improving services, and preventing fraud.

We may also use purchased or publicly available data (e.g. LinkedIn) for marketing purposes under Legitimate Interest.

ANONYMOUS / NON-PERSONAL DATA

You can visit our website without identifying yourself. We collect anonymous data such as visit duration, pages viewed, referral source, IP address, browser type, and location.

This information is used only for analytics, improving performance, and preventing misuse.

We collect this information directly and via third-party tools such as Google Analytics.

INFORMATION YOU PROVIDE

We may collect personal data via forms, including your name, email, address, company, and phone number when you contact us or express interest in our services.

INFORMATION ACQUIRED FROM EXTERNAL SOURCES

We may collect contact data from trade shows or publicly available sources. Marketing data is retained only if there is engagement, otherwise deleted within 90 days.

INFORMATION ASSOCIATED WITH YOU

We maintain documents such as invoices and delivery notes for legal and accounting purposes.

We do not retain financial or credit card data.

HOW WE USE COLLECTED INFORMATION

We may use your data to:

• Process enquiries and transactions

• Improve products and services

• Offer alternative products within our group

• Respond to contact requests

• Notify you about updates or new products

• Publish testimonials (with consent)

• Comply with legal obligations

• Prevent fraud and enforce terms

We will not share your data with third parties except where necessary to provide services, comply with GDPR, or where legally required.

MARKETING COMMUNICATION

You may receive marketing communications from us. You can unsubscribe at any time using links in emails or via your account.

YOUR DATA

REVISION OF PERSONAL DATA

You may request access to or correction of your personal data by contacting dpo@packagedsounds.com.

RETENTION AND DELETION OF PERSONAL DATA

We retain data only as long as necessary for services, legal compliance, dispute resolution, and business operations.

You may request deletion by emailing dpo@packagedsounds.com with “Remove My Personal Data”. Some records may be retained for legal reasons.

DATA TRANSFER, PROCESSING AND STORAGE

Your data may be stored and processed in countries outside your own, including the US, using secure systems.

All processing complies with GDPR and is based on Legitimate Interest.

CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. Changes will be posted on our website and, where appropriate, communicated to you.